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  • Alison
    Junior Member
    • Jul 2005
    • 2
    #1

    Index Not Found?

    I have uploaded my home page to the Public_HTML folder using SmartFTP and the file name for the page is index.htm but when I type in my domain name (alisonschinchillas.com) it comes up page not found. Is there something I am not doing right?
    Last edited by admin; 08-17-2015, 08:39 AM.
    Tags: None
  • Jason
    Administrator
    • Sep 2004
    • 95
    #2
    Hi Allisiion,

    The name server you entered in your domain name were incorrect.
    The name servers were...

    ns1.accuwebhosting.biz
    ns2.accuwebhosting.biz

    I have changed them with the correct following name servers:

    ns1.linuxserver28.com
    ns2.linuxserver28.com

    Your site should start working in a few hours.
    Jason
    ---------
    Technical Support Group
    AccuWebHosting.Com
    Windows Website Hosting
    Linux Website Hosting

    Comment

    • Alison
      Junior Member
      • Jul 2005
      • 2
      #3
      It works now, Thank You.
      Last edited by admin; 08-17-2015, 08:40 AM.

      Comment

      • Jason
        Administrator
        • Sep 2004
        • 95
        #4
        Alison,

        You are most welcome.

        If you need any further help, feel free to contact us.
        Jason
        ---------
        Technical Support Group
        AccuWebHosting.Com
        Windows Website Hosting
        Linux Website Hosting

        Comment

        • woven
          Junior Member
          • Aug 2005
          • 2
          #5
          I just when through the opposite via the online chat support.
          I was originally given:

          ns1.linuxserver28.com
          ns2.linuxserver28.com

          but it wasn't working. It was then changed to:

          ns1.accuwebhosting.biz
          ns2.accuwebhosting.biz

          and it is supposed to be up within 72 hours.
          Is that correct? It hasn't come up yet.

          Domain is wovenlegacy.com

          Thanks,
          John
          Last edited by admin; 08-17-2015, 08:41 AM.

          Comment

          • woven
            Junior Member
            • Aug 2005
            • 2
            #6
            Either way, its now working and that's good enough for me. Thanks Neon.
            Last edited by admin; 08-17-2015, 08:41 AM.

            Comment

            • Vaughn
              Member
              • Aug 2004
              • 58
              #7
              You are welcome woven.

              Regards,
              Last edited by admin; 08-17-2015, 08:41 AM.

              Comment

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